Your health and safety is our top concern.  With that, we have put together a list of important things to know and remember concerning COVID-19.  Check back regularly for updates.

Key Facts

  1. Diseases can make anyone sick regardless of their race or ethnicity
    • Fear and anxiety about COVID-19 can cause people to avoid or reject others even though they are not at risk for spreading the virus
  2. For most people, the immediate risk of becoming seriously ill from the virus that causes COVID-19 is thought to be low
    • Older adults and people of any age with underlying health conditions, such as diabetes, lung disease, to heart disease are at greater risk of severe illness from COVID-19
  3. Someone who has completed quarantine or has been released from isolation does not pose a risk of infection to other people
  4. There are simple things you can do to help keep yourself and others healthy
    • See Prevention section below
  5. You can help stop COVID-19 by knowing the signs and symptoms
    • See Symptoms section below
  6. Seek medical advice if you:
    • Develop symptoms AND
    • Have been in close contact with a person known to have COVID-19. Call ahead before you go to a doctor’s office to emergency room. Tell them about your recent travel and your symptoms


Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath


Recommendations to prevent infection spread include:

  • Performing hand hygiene (either use of alcohol-based hand rub or hand washing with soap and water)
  • Respiratory hygiene and cough etiquette (e.g., covering mouth and nose when coughing and sneezing, using tissues to contain respiratory secretions)
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid large crowds and gatherings
  • If you’ve been travelling or in contact with someone who has been, self-quarantine for 14 days
  • If you’re feeling sick stay home and find out where you can get tested at your local screening facility

Tips for how to practice self-isolation and social distancing are readily available at


Anyone who fits the above criteria and needs to be tested or has any questions regarding the virus including travel recommendations should call Toronto Public Health or Telehealth.  Please see below for phone numbers and websites.

Toronto Public Health 416-338-7600

Public Health Ontario – Testing: Customer Service Centre at 416-235-6556 or 1-877-604-4567

Telehealth: 1-866 797-0000

The Ministry’s website: